What is a Cruise Line’s legal responsibility if you inform them that your travel agent is screwing up?
I have been in contact with the cruise line 3 times, over the last month explaining that the travel agent is not answering calls or e-mails. My party is 116 people. They are fans, coming on the cruise, to party with my band. We sail in 45 days. I don't know where we are performing on ship, how to get our gear on board. etc. I'm at a loss for words
What about you? What do you think? Tell me and I'll send you a free gift.
Tweet This Post 
Plurk This Post 
Buzz This Post 
Delicious 
Digg This Post 
Ping This Post 
Reddit This Post 
Stumble This Post
May Be of Value to You:
Related posts:
- Products Here are a few of my products which you may...
- What cruise line would be appropriate for a romantic getaway? I’m planning a vacation for later this year and I...
- What is the best cruise line for two young adults (23 years old)? I am planning on taking a Caribbean cruise with my...
- Cruise line questions… This is just for fun. It’s a *Short Answer* survey...
- Travel Insurance for Cruises – Peace of Mind or Ripoff? Travel Insurance for Cruises – To Buy or Not to...
This entry was posted on at and is filed under Legal. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
May 29th, 2009 at 7:13 am
You're kind of in a bad spot, the cruise line will insist you talk with your travel agent because they have no contractual obligation to you but they do have one with your travel agent. Get the cruise line to connect you to the group sales department and insist someone look up you information and don't take no for an answer. They will not want to lose the 60 or so cabins involved but you need to let them know that is a real possibility. Also let them know the name of the TA and your displeasure with them. They are paying them a commission so they need them working for them not against them. Good Luck.